Privacy Policy

1. Information We Collect

We may collect the following personal information when you voluntarily provide it to us:

• Contact details: Name, email address, phone number, physical address (for services in Piura).
• Business details: Restaurant, café, or company name, business address.
• Service request details: Information about the requested physical maintenance or replacement of sediment and activated carbon filters.
• Communication data: Record of correspondence via email, phone, or contact forms.

2. Use of Information

We use your personal information for the following purposes:

• To provide, schedule, and manage our industrial water filter maintenance and replacement services.
• To communicate with you regarding your request, inquiry, or ongoing service.
• To send invoices, confirmations, and service reminders.
• To improve our services and customer experience.
• To comply with applicable legal and regulatory obligations.

We do not use your information for unsolicited marketing purposes or share it with third parties for their own marketing purposes.

3. Data Protection

We implement technical, administrative, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our staff is trained in the confidential handling of information. Access to data is restricted only to personnel necessary to provide the service.

4. Disclosure to Third Parties

We do not sell, trade, or transfer your personal information to third parties, except in the following cases:

• Service providers: We may share information with logistical or technical providers who help us deliver the service (e.g., delivery of spare parts), who are obligated to maintain confidentiality.
• Legal requirements: When necessary to comply with the law, a court order, or a legal process.
• Protection of rights: To protect the rights, property, or safety of Filtros Piura, our customers, or others.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your personal data, subject to certain legal exceptions.
• Object to the processing of your data under certain circumstances.
• Withdraw your consent at any time, when processing is based on it.

To exercise these rights, you can contact us at privacidad@antepkartusdolum.com.

6. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We recommend reviewing this page periodically.

7. Contact

If you have questions about this Privacy Policy or our data practices, contact us:

Filtros Piura
Email: privacidad@antepkartusdolum.com
For general service inquiries: Contact Page