Support and Contact

Do you need assistance with the maintenance or replacement of your filters? Our technical team in Piura is ready to help you.

Ways to Contact Support

  • 📞

    Phone Call

    Speak directly with our technical team.

    +51 987 654 321
  • ✉️

    Email

    Send your detailed inquiry for a technical analysis.

    soporte@antepkartusdolum.com
  • 💬

    Messaging and Chat

    Quick support via WhatsApp for operational inquiries.

    Send a message to the main phone number.

Support Information

Response Hours

  • Monday to Friday: 8:00 AM - 6:00 PM
  • Saturdays: 9:00 AM - 1:00 PM
  • Technical Emergencies: 24/7

For cartridge replacement services or purifier maintenance in industrial kitchens, please specify your filter model when contacting us.

Expert Recommendations

Based on our experience in Piura, we recommend these services and spare parts to guarantee water quality for your business.

Maintenance

Scheduled Sediment Change

We recommend replacement every 6 months for restaurants with high flow. Prevents clogs and protects downstream systems.

  • Filtration of particles > 5 microns
  • Compatibility with industrial systems
Request service
Premium Spare Part

Coconut Activated Carbon

Our best-selling cartridge for coffee shops. Removes chlorine, odors, and improves the taste of water and final beverages.

  • High adsorption capacity
  • Extended lifespan (up to 12 months)
Check stock
Technical Advice

Pressure and Connection Inspection

We recommend a quarterly review of the inlet pressure and valve condition to prevent leaks and optimize performance.

  • Free on-site diagnosis
  • Use of specialized tools
Schedule inspection

Need a personalized plan for your industrial kitchen? info@antepkartusdolum.com

Maintenance and Replacement Plans

Select the service plan that best fits your industrial kitchen's needs. Guaranteed physical maintenance and cartridge replacement.

Basic Plan

For establishments with a single water point.

S/ 180 /month

  • Monthly maintenance of 1 purifier
  • Sediment filter replacement
  • System inspection
Most Popular

Professional Plan

For restaurants and cafeterias with multiple points.

S/ 320 /month

  • Maintenance of up to 3 purifiers
  • Sediment and activated carbon replacement
  • Tank and pipe cleaning
  • Priority WhatsApp support

Industrial Plan

For large kitchens and restaurant chains.

S/ 550 /month

Cookie Policy

We use cookies to improve your experience on our site. By continuing to browse, you accept the use of cookies according to our policy. You can manage your preferences at any time.

ES EN